Terms & Conditions

Moshi Municipal Business is an online marketplace that connects sellers and buyers within the Moshi Municipal area and the wider Kilimanjaro region. The platform lets verified sellers list products and services — including computing devices, mobile devices, equipment, real estate, vehicles, fashion, and other goods — and lets buyers discover and contact sellers directly.

The platform operates as a venue, not as a party to any transaction. We do not own, store, or ship any of the items listed, and we do not process payments between buyers and sellers. All negotiations, payments, and deliveries are handled directly between the two parties.

To register as a seller on the platform, you must be at least 18 years old and legally able to enter into contracts under Tanzanian law. By registering, you confirm that the information you provide is true, accurate, and complete.

• You must supply a valid email address and phone number.
• You must provide your business name and physical ward within Moshi Municipal.
• Your account must be approved by an administrator before listings become public.
• You are responsible for keeping your login credentials confidential.
• Any activity performed under your account is your responsibility.

As a seller, you are solely responsible for everything you publish on the platform — including the accuracy of descriptions, the legality of the items you list, and the fulfilment of any agreement you reach with a buyer.

• Describe items honestly — condition, specifications, price, and availability.
• Upload only images you have the right to use.
• Respond to buyer enquiries within a reasonable time.
• Honour agreed prices and terms once a deal is confirmed.
• Comply with all applicable Tanzanian laws — including tax and licence requirements.
• Remove or mark as "sold" any listing that is no longer available.

Every listing must include an accurate title, a valid category, a truthful price, and at least one image. Additional specifications are required depending on the category (for example, RAM and CPU for laptops, engine and mileage for vehicles).

• Use the correct category — misfiled listings may be removed or moved without notice.
• Do not post the same item multiple times to increase visibility.
• Do not include phone numbers, emails, or off-platform links in listing photos.
• Do not use ALL CAPS in titles or keyword-stuff descriptions.
• Price must reflect the real amount requested — no "contact for price" on free listings.

The following items may never be listed on Moshi Municipal Business:

• Illegal drugs, narcotics, or controlled substances.
• Weapons, firearms, ammunition, or explosives.
• Stolen goods or items without clear ownership.
• Counterfeit or pirated products.
• Live animals and endangered wildlife products.
• Human organs, blood, or bodily fluids.
• Pornographic or adult content of any kind.
• Prescription medicines without a valid licence.
• Government-issued documents, IDs, or licences.
• Any item prohibited by Tanzanian law.

Listings that violate this section will be removed immediately, and the account behind them may be suspended or reported to the authorities.

All payments for items bought through the platform are handled directly between buyer and seller. The platform does not act as an escrow, wallet, or payment processor. Buyers and sellers are responsible for agreeing on a payment method and completing the transaction safely.

• Listing on the platform is currently free for approved sellers.
• Optional promoted listings may carry a fee, announced in advance.
• The platform is not responsible for refunds, chargebacks, or disputes.
• Sellers are responsible for any tax obligations arising from their sales.

Buyers use the platform to discover listings and contact sellers. You have the right to:

• See accurate descriptions and real photos for every listing.
• Contact sellers directly with questions about the item.
• Report suspicious, false, or prohibited listings to the platform.
• Request the removal of your personal information from the platform.

Each seller account is allocated a total storage allowance of limited storage space for uploaded images. This limit applies to all images across all your listings combined.

• Individual images are limited to 3 MB each.
• Each listing may contain a maximum of 7 images.
• Images that exceed the size or count limit are silently skipped.
• You can monitor your usage from your Profile page at any time.
• Deleting a listing frees the storage used by its images.

We collect only the information needed to operate the marketplace — your name, email, phone, business details, and the listings you post. We do not sell or rent personal information to third parties.

• Your contact details are shown only to buyers who contact you directly.
• We log page views to help sellers understand interest in their listings.
• Cookies are used to keep you signed in and to remember your theme preference.
• You may request deletion of your account and data at any time.

We may suspend or terminate any account that:

• Repeatedly violates these terms.
• Posts prohibited items or false listings.
• Engages in fraud, spam, or harassment.
• Attempts to bypass platform security or fees.
• Impersonates another person or business.

Suspensions are usually preceded by a warning, but serious violations may result in immediate termination without notice.

The platform is provided "as is." While we strive to keep it secure and reliable, we make no guarantees about uptime, accuracy of listings, or the conduct of any buyer or seller.

• We are not liable for losses arising from transactions between users.
• We are not liable for content posted by sellers or buyers.
• We are not liable for indirect, incidental, or consequential damages.

To the maximum extent permitted by Tanzanian law, our total liability is limited to the amount you have paid us in the twelve months preceding any claim — which, for a free account, is zero.

We may update these terms from time to time. When we do, we will revise the last updated date at the top of the page. Continued use of the platform after any change means you accept the revised terms.

For questions, complaints, or support, please contact us:

• Email: support@moshimunicipalbusiness.com
• In person: Moshi Municipal Business Office, Kilimanjaro, Tanzania